Sergent Major Global

TERMS AND CONDITIONS OF USE

Preamble

It is recommended that you read these Terms and Conditions of Use (hereinafter the “TCU”) carefully before accessing and/or using the site. If you have any questions about these TCU, please contact Customer Service.

The site www.sergent-major.com (hereinafter the “Site”) is a service provided by GENERALE POUR L'ENFANT (GPE), a simplified joint stock company with capital of €15,499,292.50. Site") is a service provided by GENERALE POUR L'ENFANT (GPE), a simplified joint stock company with a capital of €15,499,292.50, registered in the Bobigny Trade and Companies Register under number 412 552 390, with intra-community VAT number FR38412552390 and registered office at 49/51, rue Emile Zola, 93100 Montreuil, represented by its President, Mr. Alexandre Zemmour.

ARTICLE 1 - Hosting - Production

The Website is hosted by SALESFORCE.COM EMEA Limited, whose registered office is at Floor 26 Salesforce Tower, 110 Bishopsgate, London EC2N 4AY, United Kingdom, registered in the Companies Register of England and Wales under number 05094083, with intra-community VAT number GB844903710, represented by José Luiz Moura Neto.

The website is produced by OSF Global France S.A.S.U., a simplified single-shareholder company, whose registered office is located at 12 place de la Défense, Maison de la Défense, 92974 Paris La Défense Cedex, registered in the Nanterre Trade and Companies Register under number B 750 118 895 and represented by its president Gerard Szatvanyi.

The Website's Publication Director is Mr. Alexandre ZEMMOUR.

ARTICLE 2 - Definitions

“User”: this term refers to any individual over the age of 18 who is not a merchant and who accesses the Site and/or uses the Site's features.

“Publisher”: this term refers to the company GENERALE POUR L’ENFANT, which publishes and produces the content of the website www.sergent-major.com 

“Site”: this term refers to the website www.sergent-major.com.

ARTICLE 3 - Purpose

The purpose of these Terms of Use is to define the terms and conditions for making the Site and its content available to a User and, in particular, to define the conditions of access and/or use of the Site by a User.

Any access and/or use of the Site implies acceptance of and compliance with all the terms of these Terms of Use and their unconditional and unreserved acceptance by the User. If the User does not agree with all or part of the provisions of these Terms of Use, they must refrain from using the Site.

ARTICLE 4 - Access to the Site

The Site is accessible free of charge, anywhere and to any User who meets the conditions set out in Article 2 and has access to the Internet. All costs incurred by the User to access the Site (hardware, software, Internet connection, etc.) are at their expense.

The Publisher shall use all means at its disposal to ensure high-quality access and the proper functioning of the Site and its services. However, it cannot be held liable for any inconvenience or damage inherent in the use of the Internet, including service interruptions, external intrusion, or the presence of computer viruses.

The Publisher may interrupt all or part of access to the Site, in particular for maintenance, upgrades, or any other reasons, including technical or legal reasons. The Publisher cannot under any circumstances be held liable for these interruptions or the consequences that may result from them.

ARTICLE 5 - Cookies

“Cookies” refers to text files stored or read on the User's device that record their browsing data.

The Site may use “cookies” to process statistics and traffic information, facilitate browsing, and improve the service for the User's convenience. The User may refuse to accept these “cookies” by configuring their browser software.

ARTICLE 6 - Links

The Site may contain links redirecting to other sites and third-party data. These links are provided for informational purposes only, and the Publisher has no control over the content or data on these sites.

As the Publisher cannot control these external sites and sources, it cannot be held responsible for the availability of these external sites and sources, and cannot be held liable for the content, advertising, products, services, or any other material available on or from these external sites or sources.

Furthermore, the Publisher cannot be held liable for any proven or alleged damage or loss resulting from or in connection with the use of or reliance on the content, goods, or services available on these external sites or sources.

ARTICLE 7 - Intellectual property

All copyrights, graphic design rights, representations, trademarks, and all other intellectual property rights relating to any information contained on the Site remain the exclusive property of the Publisher under all circumstances.

Similarly, all elements of the Site, whether visual or audio, including the underlying technology, trademarks, logos, designs, and models appearing on the Site are protected by copyright, trademarks, or patents and remain the exclusive property of the Publisher.

Their disclosure shall in no way be interpreted as granting any license or right to use said trademarks and distinctive elements protected by copyright. They may not therefore be used under penalty of infringement.

Nothing in these Terms of Use or in the content of the Site shall be interpreted as directly or implicitly granting any license or right other than that of consulting the Site.

Therefore, none of the documents originating from the Site may be copied, reproduced, republished, downloaded, posted, transmitted, or distributed in any way whatsoever. The reproduction, in whole or in part, of any documents, images, or content published on the Site is authorized solely for the purposes of information for personal and private use. Any reproduction or use of copies made for other purposes is expressly prohibited without the prior authorization of the Publisher.

ARTICLE 8 - Liability

The Publisher undertakes to ensure the proper functioning of the Site, however it cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

The Publisher strives to ensure that the information published on the Website is accurate and up to date, and reserves the right to correct the content at any time without notice. However, GPR cannot guarantee the accuracy, precision, or completeness of the information made available on the Website.

The Publisher may interrupt all or part of access to the Site, in particular for maintenance, upgrading, or any other reasons, including technical or legal reasons. The Publisher cannot under any circumstances be held liable for these interruptions or the consequences that may result from them.

The User is solely responsible for the use made of the Site and cannot hold the Publisher liable for any claim and/or proceedings brought against it as a result of such use. The Publisher disclaims all warranties, express or implied, including those relating to the quality and compatibility of the Site for the specific uses made of it by the User.

The Publisher offers no guarantee against intrusion and cannot be held liable to the User for damage to or alteration of equipment, including but not limited to computer equipment, mobile devices, or cell phones.

Consequently, the Publisher declines all responsibility in the event of:

Interruption of the Site;
The occurrence of bugs;
Inaccuracy or omission relating to information available on the Site;
Damage resulting from fraudulent intrusion by a third party leading to a modification of the information made available on the Site;
And more generally, any direct or indirect damage, regardless of the causes, origins, nature, or consequences, including, in particular, loss of profits, customers, data, or any other loss of intangible assets that may occur as a result of anyone accessing the Site, the inability to access it, malfunctions of the Internet network, bugs, viruses, or the credit given to any information coming directly or indirectly from the Site.

ARTICLE 9 - Use of the Site by minors

Minors may not access or use the Site without the prior authorization of the person(s) with parental authority over them and without that person (or those persons) agreeing to guarantee compliance with the Terms of Use.

Any access and/or use of the Site by a minor User remains the sole responsibility of the holder(s) of parental authority over the minor User concerned.

ARTICLE 10 - Changes to the Terms of Use

The Publisher reserves the right to unilaterally modify the content of these Terms of Use at any time. The modified Terms of Use shall come into force as soon as they are posted on the Website. As such, the Publisher invites the User to regularly review the Terms of Use. The User is informed that the latest version of the Terms of Use will govern their access to and/or use of the Website. The User agrees not to claim any compensation following the interruption, suspension, or modification of these Terms of Use.

The Terms of Use may be sent free of charge to anyone who requests them from Customer Service.

By mail to the following address:

GPE SAS

Customer Service Sergent Major

49-51 rue Emile Zola

93189 Montreuil Cedex

By email to the following address: service-client@sergent-major.com

ARTICLE 11 - Personal data collected

The Publisher collects, uses, stores, and transmits certain personal data provided by Customers in strict compliance with French data protection law, in particular the provisions of Law No. 78-17 of January 6, 1978, known as the “Data Protection Act,” " and those of Regulation No. 2016/679 on data protection of April 27, 2016.

The Publisher reports on these provisions and the rights of Users on the Privacy Policy tab of the website www.sergent-major.com.

By agreeing to these Terms of Use, the User consents to the Publisher, as data controller, processing their data collected for the performance of this contract. This data will be kept only for the time necessary to fulfill the purpose for which it was collected, unless otherwise required by law. It may only be communicated to the Publisher's internal departments and service providers involved in the purpose described above.

The User has the right to access, rectify, oppose, and erase their data. To exercise these rights, please send a letter specifying your request, accompanied by proof of identity.

By mail to the following address:

GPE SAS

GDPR IT Department

49-51 rue Emile Zola

93189 Montreuil Cedex

By email to the following address: rgpd@groupe-gpe.com

For more information, please consult our Personal Data Protection Policy on the website www.sergent-major.com.

ARTICLE 12 - Nullity and waiver

In the event that any clause of these Terms of Use is declared null and void or contrary to mandatory laws or public policy, it shall be deemed unwritten but shall not invalidate the other clauses.

The fact that the Publisher does not invoke any of the clauses herein at a given time shall not constitute a waiver of the right to invoke those same clauses at a later date.

ARTICLE 13 - Term

The term of these Terms of Use is indefinite. They shall take effect with respect to the User upon access and/or use of the Site.

ARTICLE 14 - Applicable law and disputes

These T&Cs are governed by French law. The language of these T&Cs is French.

In the event of a dispute, the French courts shall have sole jurisdiction. Any dispute arising from the application, interpretation, or execution of these Terms and Conditions, or related to the use of the Website or any purchase made on the Website, shall be brought before the courts of the Customer's place of residence, failing which before the courts of Bobigny, regardless of the place of Order, delivery, and payment or method of payment, even in the event of a warranty claim or multiple defendants.

The Site complies with French law, and under no circumstances does the Publisher guarantee compliance with any local legislation that may be applicable when the User accesses the Site from other countries.

ARTICLE 15 - Customer Service / Contact

To contact us:

By mail at the following address:

GPE SAS

Sergent Major Customer Service

49-51 rue Emile Zola

93189 Montreuil Cede

By email at the following address: service-client@sergent-major.com

By phone at the following number: 01 84 03 85 29 (Free service + price of a call). Monday to Friday from 9:30 a.m. to 1 p.m. and from 2 p.m. to 6 p.m. The call is not subject to any surcharge. The Publisher is not responsible for any operator charges for calls made by the Customer from abroad.